Services
Sales development
Winning and keeping customers, on outbound calls and online, with teams who know it is decided in the first ten seconds.
An in-house sales force is expensive to run on cold prospecting. It is thankless, repetitive work, and it is exactly what we do every day.
We work your lists, we qualify, we set the appointments your sales people attend, and we sell directly when the offer suits it. In B2C as well as B2B, with scripts we adjust based on what the floor tells us.
We will not promise a conversion rate before seeing your list and your offer. What we do commit to is a call volume, a qualification standard, and an honest read on what is not working.
Who this is for
- Your sales people spend their days hunting for contacts instead of selling
- You have a dormant list nobody has time to work again
- You are launching an offer and want to test a market without hiring
- You lose customers because nobody called them before renewal
What we handle
- Prospecting and list qualification
- Qualified appointment setting
- Telesales and subscriptions
- Upselling and cross selling
- Retention and loyalty
- Follow up and amicable collections
How we work
01
We qualify before we sell
An unqualified appointment costs more than a missed one. We check the need, the decision maker and the timing before booking a slot.
02
We pilot then industrialise
A pilot on a sample, adjustments to the script and the pitch, and only then the ramp up.
03
We report the real numbers
Calls made, reachability, pitch rate, appointments actually held. Raw figures, not a flattering average.
Frequently asked questions
Do you work our lists or supply the contacts?
Both happen. Most often we work your lists, cleaning and enriching them along the way. We can also generate contacts through the digital marketing practice.
How do you handle do-not-call rules?
Respecting opt-out registers and the rules on telephone canvassing is part of scoping. You remain the controller for the list, we act on your instructions and flag anything that looks out of bounds.
Are your agents paid on performance?
Telesales roles include a variable component. It is calibrated to reward the quality of the sale rather than volume at any cost: a sale cancelled afterwards serves nobody.
Do you do collections?
Amicable collections, chasing receivables and helping customers pay. We do not handle litigation.
Our other practices
Let's talk about your volume
Describe your need in three lines. We come back with sizing and a price range, with no commitment.